Terms and Conditions

Acceptance of terms

By using the V18 website, creating an account, registering an organisation, linking users, or purchasing a plan, you agree to these Terms and Conditions and our Privacy Policy.

Service scope

The V18 website is used to support account creation, authentication, organisation management, linked-user administration, plan purchase, and access to information related to V18 digital protection services.

Eligibility and account responsibility

You are responsible for providing accurate information, maintaining the confidentiality of your account credentials, and ensuring that all activity performed through your account is lawful and authorized.

If you manage an organisation account, you represent that you are authorized to act on behalf of that organisation and to manage linked users and related settings.

Permitted use

You may use the website only for lawful business or personal account purposes connected to V18. You must not misuse the service, attempt unauthorized access, interfere with system operations, upload harmful content, or use the platform to violate the rights of others.

Payments and activation

Paid plans may be purchased through a supported payment provider. Access activation is typically dependent on successful payment confirmation, backend verification, and applicable subscription rules.

Displayed prices, plan duration, and availability may change from time to time. If a payment fails, is cancelled, remains pending, or cannot be verified, activation may be delayed or denied until the transaction is resolved.

Organisation-linked access

Organisation-linked access may be subject to branch assignment, allowed date windows, account status rules, and internal licence allocation limits configured by the organisation.

Kespra Technologies is not responsible for internal decisions made by organisation administrators regarding linked-user entitlement, duration, or access withdrawal.

Intellectual property

The V18 website, service design, branding, software, content, and related materials are owned by or licensed to Kespra Technologies and are protected by applicable intellectual property laws. Except where expressly allowed, you may not copy, modify, reverse engineer, republish, distribute, or exploit the service materials without permission.

Service availability

We aim to keep the website available and reliable, but we do not guarantee uninterrupted access, error-free operation, or availability at all times. Maintenance, third-party outages, network issues, payment provider issues, and security events may affect service availability.

Suspension and termination

We may suspend, restrict, or terminate access where necessary to address security concerns, suspected misuse, fraudulent activity, legal obligations, non-payment, or violation of these Terms.

Limitation of liability

To the maximum extent permitted by law, Kespra Technologies will not be liable for indirect, incidental, special, punitive, or consequential loss arising from use of the website, payment issues caused by third-party providers, account misuse, service interruption, or delayed activation, except where liability cannot legally be excluded.

Changes to the terms

We may update these Terms and Conditions from time to time. Continued use of the website after an update takes effect will constitute acceptance of the revised terms.

Contact

For support or legal notices related to these Terms, contact Kespra Technologies at kespratechnologies@gmail.com.